[FIXED] Missing Cards Bug Report from Collection App Web Tracker - Multiple Users Affected!

[Shinjimx]

Hey everyone,

I wanted to bring attention to a potentially significant bug affecting card tracking. Multiple users are reporting missing cards from our collections within the tracker. This isn’t a case of misrecognition; rather, specific cards seem to be entirely absent from our lists.

It’s important to note that the missing cards vary from user to user. It’s not one particular card that’s universally missing. The number of missing cards also differs. This suggests a more complex issue than a simple database error for a single card.

To illustrate, here are a couple of examples already reported:

• User A: As seen in this thread: [Missing Eevee Card (Triumphant Light)] - reports the A2a-62 card missing. You can see the screenshot they provided.
• User B: This thread: [Shiny pachirisu and riolu missing from Shining Revelry] - indicates several cards from Shining Revelry are absent from their collection view.

Interestingly, some users have noted that clearing the cache does not resolves the issue, and others mention that the missing cards persist across both the mobile and desktop versions of the tracker. However, the last user in the second thread mentioned that the cards do appear when they are logged out.

This inconsistency points to a potential problem with user data loading or filtering within the application.

If you are experiencing a similar issue with missing cards, please contribute to this thread! Providing the following information would be extremely helpful for the developers:

• Specific card(s) missing: List the exact name and set of the card(s) that are not showing up in your collection.
• Platform: Are you experiencing the issue on mobile, desktop, or both?
• Troubleshooting steps taken: Have you tried clearing the cache, logging out/in, etc.? What were the results?
• Screenshots: If possible, please include screenshots showing the missing cards from your collection view.

The more data we can provide, the better chance the developers have of identifying and fixing this frustrating bug. Thanks for your help, everyone!

[Shinjimx]

[Solved] Missing Eevee Card (Triumphant Light)

I am having a similar issue with 093 - Drilbur from Celestial Guardians. It just doesn’t show up as a slot at all

Another person with the issue.

[Solved] Missing Eevee Card (Triumphant Light)

Note: the missing cards issue is fixed now

[user521]

The thread says [Fixed], but there’s no detail at all
Because I still have this issue.

Talonflame (Celestial Guardians) is completely missing for me.
-It appears when I log out.
-Logging out and back in did not fix it.
-It does not appear on other devices. Mobile and PC.
-It does not appear in other browsers. (Chrome, Edge)
-It does not appear after clearing cache.
-It does not appear after clearing localstorage.

[Shinjimx]

@user521 this may be related to another reported issue. Which is slow loading times. Press f12, go to the Network Tab. Over there you may be able to see that there are several processes loading in the background. Specially if you clreared the cache, it will take even longer to load.

I am just assuming, so I may be wrong.

You can check that discussion in here.

Site lagging or just me?

For, me it’s fast as usual. You can check your network tab and disable cache to see if something is slow to load maybe. See: [TCG Pocket Collection Tracker 2025-05-02 at 9.37.11 PM]

[marcel]

@user521 Seems your problem was related to a different bug. The card had 333 copies logged, but a new max filter that was added filters everything above 100 copies. I’ve set your talonflame back to 0 copies and fixed the bug. It should show again now!

[Haxel]

Hi, A1a-62 Old Amber (Misterious Island) misses.

[Red]

@Haxel; Old Amber has been removed from the Mythical Island collection. Refer to other bug post below:

[Solved] Old Amber bugged

I just pushed a fix so that the old amber doesn’t display in the mythical island (in collection) and you should update the linked old amber card in the apex expansion instead. After trying a couple of approaches, nothing really works perfectly. I decided eventually to just don’t display the linked card (the one in mythical island). Note that the Overview page is listing the card in the progress counters and I use the amount owned from the linked A1 card so that that calculates correctly.

[Haxel]

Thank you, i didn’t know