[Closed][#593, #594, #596] Collection suddenly empty and can't add new cards

Hi,

The overview and collection pages suddenly show I have 0 cards, and any cards I add won’t persist, they just get reset back to 0. I’ve tried logging out and back in and I’ve tried a different device, but the issue persists.

Hopefully it’s just a visual glitch or something and I don’t have to add my entire collection of 6000+ cards again.

16 Likes

This has happened to my account as well, all cards gone, have logged out and logged back in with no success, hopefully everything hasn’t been blipped

2 Likes

same for me, a few hours ago it worked fine

Same here. It’s all gone, save for 8 cards from the new expansion I just added. I think they overwrote the rest. :confused:

I have the exact same problem, it must’ve happened after an update because yesterday “suicune” was “suicunepack”.

Same here. All data is gone. Logged out and back in, no change.

I have the same issue where when I add cards there seems to be a reset and it reverts back to 0.

I also can’t load any of the trade pages of other user’s collections. No cards appear and I only have the headers of the page (no drop downs etc).

Same for me, I had my full set then I was adding a new pack, refreshed everything is gone.

Me too. Didn’t check yesterday but did use it on Wednesday and collection was still intact. Today my collection was empty when I first loaded the page. I’ve tried logging out, clearing cookies/site data, logging back in and collection is still empty.

Same for me, and I can’t add any cards either.

Not too eager to add every card in again

Same issue happening for me

Same here. Hopefully our collection data is recoverable.

same here… very sad :confused:

Same here. Lost everything.

i guess they are atualing the system. it should be back soon.

same issue over here

add me to this list too, what a mess eh
guess we can only wait for a fix

Mines all gone too :pensive:

I had the same issue, I added a username to my account and my friend code, collection suddenly came back.